How can we help?

A simple cold email tool. You connect your own mailboxes, upload a list and write your emails; SendBright sends them at a safe pace, follows up, and collects every reply in one inbox.

About ten minutes: connect a mailbox (2 minutes), upload a list (1 minute), write your first email and press Launch. The how it works page walks through each step.

No, and that's on purpose. You write every email, so it sounds like you. We fill in details like {{first_name}} and {{company}} and show a preview with a real lead before anything goes out.

No. SendBright runs in your browser on any computer. Your campaigns keep sending when your computer is off.

Yes. Invite people with their own sign-in. Owners and admins manage mailboxes and billing; members run campaigns and answer replies.

Microsoft 365 and Outlook (one-click sign-in), Google Workspace and Gmail (with an app password), Zoho, GoDaddy, Yahoo, IONOS and any provider that offers SMTP and IMAP.

Turn on 2-Step Verification in your Google account, then go to myaccount.google.com/apppasswords, name it "SendBright" and copy the 16-letter password. SendBright shows these steps when you connect Google.

As many as you like, on every plan. We never charge per mailbox.

30 a day by default, which is safe for most mailboxes. You can change it per mailbox (1 to 500). All campaigns using a mailbox share its limit, so it never goes over.

We recommend a separate domain for outreach (for example getyourcompany.com) with its own mailboxes. If something goes wrong, your main domain and everyday email stay safe.

Three DNS records that prove your emails really come from you. SPF lists the servers allowed to send for your domain, DKIM signs each email, and DMARC tells inboxes what to do with fakes. SendBright checks all three and shows the exact fix for your provider.

Use a separate outreach domain, set up SPF, DKIM and DMARC, keep each mailbox at 30 to 50 emails a day, write short plain emails without many links, and only email people your offer is relevant to. SendBright handles pacing and stops follow-ups when people reply.

No. Open tracking adds a hidden image that spam filters dislike and that many inboxes block anyway. We focus on what matters: replies.

If a campaign's bounce rate passes your limit (3% by default), SendBright pauses it so you can clean the list before your domain is harmed.

Business cold email is legal in the US when you follow CAN-SPAM: honest sender details and subject lines, a real postal address and a working unsubscribe link. SendBright adds the address and unsubscribe link to every campaign email. Other countries have their own rules (for example GDPR in Europe, CASL in Canada), so check the rules where your leads are.

They're added to your workspace's do-not-email list straight away, and no campaign in your workspace will email them again.

During the days and hours you choose, in each lead's own time zone, a few minutes apart.

Their follow-ups stop immediately and the reply appears in your Unibox, linked to the lead and the campaign.

Spam, misleading emails, emails to bought lists of people who would not expect to hear from you, and anything illegal. See our acceptable use policy.

Yes: 14 days, no credit card. The trial includes up to 1,000 emails and 3 team members.

Yes. Plans are month to month unless you choose yearly billing. You can export your leads and results before you leave.

Monthly plans are not refunded for the current month, but you won't be charged again after cancelling. For yearly plans, contact us within 14 days of payment.

Use the plan finder: tell it how many mailboxes and emails a day you plan, and it suggests a plan.

Encrypted with AES-256 and never shown again, not even to you. We use them only to send your emails and read replies to them.

No. Every workspace is kept completely separate.

We only look for replies to the emails SendBright sent, plus bounces and unsubscribe requests. Nothing else in your mailbox is read or changed.

Yes. Remove mailboxes, leads and campaigns at any time, or ask us to delete your whole account. See our privacy policy.